Frequently Asked Questions

When should I get a site?

When you have something to sell, say or promote.

Potential clients research small business with whom they might do business via the web long before they make contact. The same is generally true for most editors and agents with a potential manuscript on their desk. And if you own a restaurant without a professional, easy-to-navigate web presence, you’re missing new customers every night.

How much time will it take for my site to “go live”?

The timing of a site going live is based on a wide variety of factors, including our schedule, your deadline, how big or involved your site will be and how quickly you get back to us with approvals, content or changes. We’ve had clients who’ve had sites go live in less than three weeks. We’ve had other projects that have lasted more than a year.

Please let us know if you have an urgent need or a deadline and we will do everything in our power to meet it.

I have an existing site that needs to be upgraded. Is that an option?

Absolutely. A number of our clients have had sites that didn’t work for them for one reason or another. The design process is much the same, but frequently the copy/content process is easier, as you will already have content to start from.

Can you design printed materials around my existing site (even if you didn’t design it)?

Absolutely. We have produced advertising, (both print and electronic), brochures, postcards, business cards, bookmarks and a variety of other materials based on clients’ existing branding.

What’s the advantage of a maintenance package?

We encourage all of our clients to invest in a maintenance package, regardless of whether or not they intend to update content themselves. A maintenance package ensures that we will update your content management software monthly, along with any plug-ins that might be used to run your site. Additionally, we will be responsible if anything goes wrong (including user error, server problems, computer gremlins or random acts of God). Additionally, we will maintain your newsletter list(s), and send you monthly analysis of your site’s performance.

Can I update my content myself?

Yes. We set up most of our sites in a content management system like WordPress. This allows you to add or edit content and blog at will.  However, we’re always on hand to help with big content changes, or when you would prefer not to deal with it.

Do you offer hosting?

We have a 5-year relationship with a very reliable host, with whom we are a third-part re-seller.  Because of their size, they can offer our clients significantly more reliable and less expensive service than we could offer. We do not require that you host through us, though we recommend it, as we can guarantee reliable, problem free service that way.

Will Liz be designing my site?

Liz oversees the design and development of every site that Bemis Promotions creates. However, she has a fantastically talented staff that do a lot of the work.  We each have different areas of specialty, so we naturally pick the most qualified person for each job.

Who will do my maintenance?

We split maintenance of tasks between us, so that they can be completed in the most efficient manner possible.